Property Maintenance
We keep your investment safeguarded
Maintenance and Property Inspections
We know that a well-maintained home results in quicker rentals, lower turnovers, and in general, happier tenants! We offer our residents a secure portal to submit all maintenance issues, which can be accessed online with a simple click. Our Vendors are trustworthy and very quick to respond. We coordinate and communicate with the tenants, with you, and vendors for our maintenance scenarios. Protecting and maintaining your home and your investment is a top priority for us.
Vendor bills and receipts are emailed monthly with Owner Statements and are also available through our online Owner Portal.
How This Benefits You
- We offer quality repairs at competitive prices
- You can rest easy knowing your home is protected nights, weekends and holidays
- Accurate billing so you can keep track of your investment
- Prompt response to protect your property and keep your tenants happy
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Owner or Renter?
As Your Charleston Property Manager, We Take Care of Everything.
Marketing
Marketing is key to successful rentals. We provide an expert market analysis for each property we manage to maximize your return on investment.
Tenant Screening
We conduct extensive screening on all tenants and handle every aspect of getting your investment rented in the shortest time possible.
Rent Collection
We make sure you get paid on time, every time. You no longer have to worry about rent showing up in your bank account because we take care of everything.
Maintenance
We conduct inspections upon move-in and move-out and ensure all maintenance issues are addressed in a timely manner.
Financials
With our detailed financial reporting tools, it's never been easier to keep tabs on your investment. Log into your owner portal to view statements & more.
Eviction Protection
In the unfortunate event that a tenant needs to be evicted from your rental, we will shield you from the stress and re-rent the property promptly.
you’re protected with our guarantees
30 Day Guarantee
If we are unable to lease your home in 30 days or less we will give you ONE month of management free.
Final Tenant
Approval Guarantee
We want our owners to have peace of mind when renting out their property. That is why we ensure owners have final approval with applicants before we send out a lease.
On-Time Rent Guarantee
We guarantee that rent will be paid to you on or before the 10th of every month. In the rare event that Tide received on-time tenant pay, but rent is delayed, we will waive the management fees for that month, ensuring your financial stability.
Eviction/Re-leasing Guarantee
We implement robust tenant screening procedures to minimize eviction risks. In the event of an eviction of a resident that we place, we will cover eviction costs. We will also waive the leasing fee for the next tenant.
90 Day Satisfaction Guarantee
We are committed to delivering exceptional service to our owners. If you are not satisfied with the services rendered in the first 90 days, we will refund our management fees, demonstrating our commitment to service excellence and owner satisfaction.