Rent Collection
We make sure you get paid on time, every time
Collecting Rent For Your Investment
Collecting rent is easy if you have the perfect tenant who pays on time! But what if they don’t? Having someone in your corner who knows tenant law and the proper notices to send is critical!
If a tenant has gone beyond the grace period of the lease we provide them with a late rent notice, where we collect the appropriate late fees along with the normal rent amount. Worse case, if we have a tenant that does stop paying rent, we will assist in the eviction process and re-renting the property quickly.
We make paying rent easy for tenants with the online tenant portal that can be accessed 24/7. We encourage tenants to pay online, which means we can pay you out faster.
Rent is due on the 1st and late on the 6th. We strive to pay our owners by the 8th of each month. To accomplish this, we communicate with residents at the end of the month as a friendly reminder that rent will be due in the next week.
If rent has not been collected between the 1st and 5th of the month, our leasing team contacts the resident daily, and will make on-site visits to collect the payment. The last thing we want to do is evict a resident, as this is costly for the owner, but we will not hesitate to do so if the situation requires it.
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As Your Charleston Property Manager, We Take Care of Everything.
Marketing
Marketing is key to successful rentals. We provide an expert market analysis for each property we manage to maximize your return on investment.
Tenant Screening
We conduct extensive screening on all tenants and handle every aspect of getting your investment rented in the shortest time possible.
Rent Collection
We make sure you get paid on time, every time. You no longer have to worry about rent showing up in your bank account because we take care of everything.
Maintenance
We conduct inspections upon move-in and move-out and ensure all maintenance issues are addressed in a timely manner.
Financials
With our detailed financial reporting tools, it's never been easier to keep tabs on your investment. Log into your owner portal to view statements & more.
Eviction Protection
In the unfortunate event that a tenant needs to be evicted from your rental, we will shield you from the stress and re-rent the property promptly.
you’re protected with our guarantees
30 Day Guarantee
If we are unable to lease your home in 30 days or less we will give you ONE month of management free.
Final Tenant
Approval Guarantee
We want our owners to have peace of mind when renting out their property. That is why we ensure owners have final approval with applicants before we send out a lease.
On-Time Rent Guarantee
We guarantee that rent will be paid to you on or before the 10th of every month. In the rare event that Tide received on-time tenant pay, but rent is delayed, we will waive the management fees for that month, ensuring your financial stability.
Eviction/Re-leasing Guarantee
We implement robust tenant screening procedures to minimize eviction risks. In the event of an eviction of a resident that we place, we will cover eviction costs. We will also waive the leasing fee for the next tenant.
90 Day Satisfaction Guarantee
We are committed to delivering exceptional service to our owners. If you are not satisfied with the services rendered in the first 90 days, we will refund our management fees, demonstrating our commitment to service excellence and owner satisfaction.